Privacy Policy

Last update on May 18, 2018.

Privacy Policy 2018 RGPD

Masterlap.com is aware of the importance for you of the use we make of your personal information and the way in which we share it. We appreciate the trust you place in us to treat it with due rigor and caution. This notice details the privacy policy of Masterlap.com. By visiting www.masterlap.com, you accept and consent to the practices described in this Privacy Notice.

What personal data of your clients does Masterlap.com collect?

The personal information we collect from our customers helps us to personalize and continuously improve their purchases at Masterlap.com. In general, we use the information to manage orders, deliver products and offer services, process payments, get in touch with you in relation to orders, products, services and promotional offers, update our records, maintain your account on Masterlap.com , show content such as wish lists and customer opinions and to recommend products and services that may be of interest to you. We also use this information to improve our store and our platform, as well as to prevent or detect fraud or abuse on our website, and to allow third parties to carry out technical, logistical or other functions on our behalf.

-These are the types of information we collect:

Information that you provide us: We receive and store all the information that you enter in our website or that you provide us in any other way. You can choose not to provide certain information, but if you do so, you will not be able to enjoy many of the features we offer you. The information that you provide us is useful to respond to your requests, customize future purchases that you will make, improve our stores and get in touch with you.

Automatic information: Every time you interact with us, we receive and store certain types of information. For example, as many other websites do, we use cookies to collect certain information when your Internet browser accesses Masterlap.com or to advertisements or other types of content that are offered to you by or on behalf of Masterlap.com in other web pages.

Communications by email:

To help us make the emails we send more useful and interesting, we usually receive a confirmation when you open an email sent to you by Masterlap.com, in case your computer supports this kind of tasks. In addition, in an effort to avoid the unnecessary sending of messages to our customers, we compare our customer lists with those we receive from other companies. If you do not wish to receive further emails or notifications from Masterlap.com, please adjust your email subscriptions and notification preferences by accessing Micuenta

Information about Cookies

We use cookies in order to allow our systems to recognize your device and to be able to provide you with our services. For more information about cookies and how we use them, please read our Cookies and Internet advertising policy.

Does Masterlap.com share the information it collects?

The information regarding our customers is a fundamental part of our business and we do not participate in the business of selling it to third parties.

Third-party service providers: We contract other companies and individuals to perform certain functions on our behalf. Some of the functions they perform can be: send packages, send postal and electronic mail, perform data analysis, offer marketing assistance, offer search results and links (including links and payment lists), process card payments.

They will have access to the personal information necessary to perform their functions, but they will not be able to use it for other purposes. In addition, they must treat personal information in accordance with this Privacy Notice and the applicable legislation on data protection.

With your consent: Apart from the above, you will be informed in the event that any information about you is brought to the attention of third parties, so that you have the opportunity to decide not to share your information.

Is my personal information safe?

We have physical, electronic and procedural security systems in relation to the collection, storage and disclosure of personal information of the client. Our security procedures mean that we can occasionally request proof of identity before providing confidential information.

It is important that you protect yourself against unauthorized access by third parties to your password and to your computer. Check that you sign out at the end whenever you are using a shared computer.

What information do I have access to?

Masterlap.com gives you access to a large amount of information about your account and your operations at Masterlap.com so that you can see and, in certain cases, update such information. This list may vary as our website develops.

What are my options?

As we have previously indicated, you always have the possibility to choose not to offer information, although this may be necessary to make a purchase or to use some of the functions such as My Account, Wish List, Customer Opinions.

You can add or update certain data present on pages such as those in the My Account section. Normally, every time you update your data, we keep a copy of the previous version for our files.

If you do not want us to send you postal or electronic mail, please adjust your e-mail subscriptions and notification preferences by accessing My account (If you do not wish to receive the Terms of Use and Sale and other legal notices, such as this one Privacy Notice, which will govern your use of Masterlap.com and the orders you place on Masterlap.com, it will be your responsibility to be aware of the modifications included therein).

If you do not want us to use your personal information to allow third parties to personalize the ads we show you on our website, please adjust your email subscriptions and notification preferences.

The Help function of most browsers indicates how to configure your browser so that it does not accept cookies, to notify you each time you receive a new cookie, or to deactivate all cookies. In addition, you can disable or delete similar data used by the extensions (add-on) of browsers, such as Flash Cookies, changing the settings of extensions or visiting the website of its manufacturer. However, we recommend that you leave cookies enabled given the possibility they offer you to take advantage of many of the essential functions of Masterlap, com. For example, if you reject or block our cookies, you will not be able to add items to your Cart, access the Finish Order page or use any of the products or services of Masterlap, com that require you to log in.

Is it allowed to use Masterlap.com for minors?

Minors are not authorized to buy products on Masterlap.com. The products for minors that we sell must be purchased by adults. Children under 18 can only use Masterlap.com under the supervision of a parent or guardian.

Notices and revisions

If you have any concerns regarding the privacy of Masaterlap.com, please send us an email to info@masterlap.com detailing your query and we will try to resolve it. You have the right to access, update and cancel your data, as well as oppose your treatment. You can exercise these rights by sending us an email to info@masterlap.com or by calling +34 918306608.

Due to the continuous evolution of our activities, this Privacy Notice and the General Conditions may also be modified. We may periodically send you reminders about our notices and conditions via email, unless you have selected not to do so. However, we recommend that you visit our website frequently to see the most recent changes. Unless stated otherwise, our current Privacy Notice will apply to all the information we treat about you and your account. Anyway, we are faithful to our word and in no case will we substantially modify our policies or practices to make them less effective in protecting the personal data of our clients collected in the past, without the prior consent of the affected customers.

Examples of information collected

Information that you provide us:

You provide us with most of the information when searching, shopping, posting a comment, participating in a sweepstakes or contest or contacting our customer service. For example, you are providing information in the following cases: when you search for a product, place an order through Masterlap.com or one of our sellers, enter information in Your Account (you may have more than one account, if you have used more than one email address in your purchases) or in Your Profile; when you contact us by phone, email or other means, when filling out a questionnaire or a participation form in a raffle, when you use our services, create Wish Lists or gift registries; when participating in Debate Forums or other community services; o Publish and evaluate Opinions, specify reminders of special occasions, and use availability alerts for our products such as Purchase Availability Notifications. When performing the above actions, you are giving us information such as: your name, address and telephone number, people to whom the purchased items have been sent (including postal addresses and telephone numbers), names, telephone numbers and postal address of people included in the configurations of lists, email addresses of your friends or other people, content of the reviews and emails you send us.

Automatic information:

Here are some examples of the information we collect and analyze: The Internet IP address you use to connect to the Internet with your computer, username, email address and password of your account, information about your computer and your Internet connection and about the version and type of your browser; your time zone settings, the types and versions of your browser connection, the operating system and platform you use, purchase history (sometimes we gather similar information from several clients to create applications such as "Top Selling"), the "history" of visits "from web pages (URL) from, through and to our website (including date and time), cookie number, products that you have visited or searched, and any telephone number you have used to call our Customer Service. We may also use browser data such as cookies, Flash cookies (also called Shared Local Objects), or similar data in certain places on our website to prevent fraud, among other purposes. In your visits to the website, we can use software tools such as JavaScript to measure and collect the information of the session, including page response times, download errors, duration of visits to certain pages, information about the interaction with the page (mouse clicks, scrolling through the page or number of times the mouse passes over certain items), and ways to leave the web page. Likewise, we may also collect technical information that will help us identify your device for purposes of diagnostic analysis and fraud prevention.

Information collected from other sources:

These are some examples of the information we collect from other sources: Up-to-date postal and shipping information that we collect from transportation companies or other third parties to correct our files and make the delivery of your next purchase easier, information about your account , about purchases and returns and about your visits to the website, which we collect from companies with which we develop joint activities under the same brand or to which we offer technical, advertising or logistic services, among others: information about search terms and results of Searches made through search applications.

Offers under the same brand and joint offers:

Occasionally we may offer products and services jointly or under the same brand with other companies.

Information you can access: Some examples of information to which you have easy access from Masterlap.com are: updated information on orders; personal information (including name, email, password, communications and personalized advertising preferences, address book) payment preferences (information on credit cards, gift coupons, gift cards or gift certificates); preferences for email notifications (including Product Availability Alerts, Submissions, Special Occasion Reminders, and newsletters); Recommendations (including Personal Recommendations and Improve your Recommendations); shopping lists and gift registries (including Wish Lists and Baby and Wedding records),Seller accounts; and Your Profile (including your Product Reviews, Recommendations, "Listmania" lists, Reminders, personal profile).

Head of data processing Masterlap.com

Polifer Online S.l. Cif: ESB88075734 Registered in the Mercantile Registry of Madrid Volume: 37.504 Folio: 171 Section: 8 Page M-668556 Registration: 1

Development of activity in the street, EiE Blas De Cabrera nº23 28806 Alcalá de Henares MADRID

Telephone Support: +34 918306608 E-mail: info@masterlap.com

Registration number in the Spanish Data Protection Agency 208252086

Team Masterlap.com